Simple, Affordable Facility Management
FixInSight is a robust SaaS solution designed to help facility managers effortlessly handle maintenance requests and complaints. From electrical and plumbing issues to general repairs, our intuitive platform allows tenants to log complaints, add details, and track resolution progress—all within a single, user-friendly SaaS solution. Simplify your workflow and ensure quick, efficient maintenance management with FixInSight.
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Log a complaint in under 3 minutes—effortless and efficient!
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99.999 % uptime guarateed
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100% ROI in under a year—results that speak for themselves!
Keeping Customers Informed for Greater Satisfaction via Status Updates
Studies show that customers are more satisfied when they’re kept informed about wait times and the progress of their requests, even if the actual wait isn’t shortened. Harvard research by Buell and Norton , for instance, highlights how customers feel more valued and patient when they can see the effort being made on their behalf. This "operational transparency" reassures customers and reduces anxiety by helping them feel involved and appreciated throughout the wait. Regular updates on wait times or task progress also create a sense of fairness and can make delays feel shorter and more acceptable. In fact, many queue management studies confirm that perceived wait time decreases with communication, leading to a stronger sense of trust in the service.
Show MoreBook a demo today and discover how Status Updates from FixInSight enhance operational transparency by keeping your customers informed through SMS, WhatsApp, and email alerts. This proactive communication reduces anxiety and fosters a sense of involvement, making wait times feel shorter and more acceptable while building trust in your service.
Manage tasks fast & easily.
Assigning jobs and managing your team was never been this easy!.
Quickly assign jobs
Set rules to auto-assign tasks or assign them via easy to navigate UI.
Chat with everyone
From customer to assigned workforce and manager, everyone can communicate nice n easy.
How does it work?
Dont worry, we will hold your hand and walk you thorough during implementation, in summary it works like this:
Install App
Upload teams, create business rules, load team members
Add Team Members
Distribute App among your users and team members
Start Rolling
Test & Go live!!!
Ease to Use
FixInSight is incredibly user-friendly, allowing our average customers to be fully implemented within just two weeks.Your team can start leveraging the solution from day one, ensuring a smooth transition and immediate benefits.
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Highly Customizable
At FixInSight, we recognize that no two businesses are alike. To ensure your success, our platform is highly customizable, and our team of expert programmers is ready to integrate new features and create custom pages, whether you’re an enterprise or a small to medium-sized business. We’ll work closely with you to adapt the solution precisely to your needs, ensuring a perfect fit for your operations.
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Return on Investment
At FixInSight, we help you triage situations quickly and effectively. Over time, you’ll identify patterns in various types of incidents,enabling a deeper understanding of root causes and more efficient team management. Our approval process ensures that management remains informed of all issues, preventing problems from slipping through the cracks. Additionally, the ability to attach photos and videos allows your team to minimize site visits and arrive fully prepared to resolve issues on the first attempt. All these elements contribute to significant ROI. We guarantee that within one year, most of our customers recover several times the cost of their SaaS subscription through savings in operational expenses. By streamlining your processes and enhancing communication, FixInSight transforms complaint management into a valuable asset for your business.
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SaaS based solution
FixInSight is a leading SaaS-based solution with extensive expertise in delivering cloud services. Our main differentiator is our ability to quickly adapt to your specific requirements. Whether you prefer hosting on a designated cloud provider or on your corporate servers, we can seamlessly accommodate your needs through our customizable cloud and perpetual license models. This flexibility ensures that our solution aligns perfectly with your operational environment, providing you with a tailored experience that enhances efficiency and performance.
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We made this app to solve your problems.
Unlimited Properties
Manage multiple properties at once and for seamless.
Team Management
Manage your cross-functional teams better than ever with our easily manageable app.
Image Sharing
Easily share images and videos of issues to ensure first visit resolution for most complaints.
Native Chat
Connect with your teams, staff in field and customers with native chat capabilities.
Time Tracking
Manage SLA and ensure your teams utilization is optimized
Custom reporting
Custom Reporting: View any customized reports to have better understanding of your Profit and Loss ratios
Pricing made easy
Show your pricing to your customers once they’re here with easily modifiable pricing cards.
Starter
$19/ mo
- Upto 100 Team Members
- 100 GB Cloud Storage
- Unlimited Meetings
- Premium Support
Unlimited
$99/ mo
- Unlimited Team Members
- Unlimited Cloud Storage
- Unlimited Meetings
- Premium Support
We are always here for your backup.
We share common trends and strategies for creating & improving your text-nowrap rental income.
Noise Free Locations
We ensure noise-free locations for your peace of mind and sound sleep.
24/7 Hour Support
Get support from our efficient customer support team, 24/7, all year round.
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